Terms of service

Last updated: 24/07/25

Welcome to Nice Records (“we”, “our”, or “us”). These Terms of Service (“Terms”) govern your use of our website and any services, products, or tools we provide through our store (collectively, the “Services”). By using our Services, you agree to be bound by these Terms and our Privacy Policy.

Nice Records Limited
Company No. 13368652
Registered Office: 2 Manor Farm Court, Old Wolverton Road, Old Wolverton, Milton Keynes, Buckinghamshire, England, MK12 5NN
Email: orders@nicerecords.co.uk


1. Access and Eligibility

By using our Services, you confirm that you are at least the age of majority in your jurisdiction and are legally able to enter into binding contracts. You are responsible for ensuring that your account details remain confidential and that all information you provide is accurate and current.


2. Products and Descriptions

We make every effort to accurately present our vinyl, CDs, and merchandise online. However, colours and finishes may vary depending on your screen or device settings. All products are subject to availability, and we reserve the right to limit quantities or discontinue items at our discretion.


3. Orders and Payment

Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order. Payment must be processed in full before an order is confirmed. By placing an order, you agree that all purchase and payment information is complete, accurate, and authorised by you.


4. Pricing and Charges

UK orders are shipped via Royal Mail 48, with an estimated delivery time of 2 working days.

International orders are shipped via FedEx, with delivery typically taking 3 to 10 working days, depending on the destination.

We deliver to a wide range of countries including the EU, USA, Australia, Japan, and more. Shipping costs are calculated at checkout based on destination and total order weight. 

International orders may incur customs or import taxes. These charges are the responsibility of the customer and vary by country. Please check with your local customs office for details.

5. Preorders

Please note that when ordering multiple items that include pre-orders, your entire order will be shipped when the last item is released to enable us to ship all of your items at the same time.

If you would like in stock items to arrive sooner, please makes sure you order these items separately to the pre-orders.


6. Shipping and Fulfilment

UK orders are shipped via Royal Mail 48, with an estimated delivery time of 2 working days.

International orders are shipped via FedEx, with delivery typically taking 3 to 10 working days, depending on the destination.

Once dispatched, we are not responsible for delays caused by carriers or customs processing. Title and risk pass to you upon shipment.

7. Returns & Refunds

Physical Music (Vinyl / CDs):

Returns are accepted within 14 days of delivery. Items must be unused, in original condition, with proof of purchase. Contact us at orders@nicerecords.co.uk to initiate a return. 
For defective and/or damaged goods, please contact us at orders@nicerecords.co.uk
Items sent back without prior approval will not be accepted.

8. Intellectual Property

All content, trademarks, and materials on our site are owned by Nice Records Limited or our licensors. You may not use or reproduce any part of the Services without prior written consent.


9. Third-Party Tools and Links

We may provide access to tools or content hosted by third parties. We do not control or endorse these resources and are not responsible for any harm or issues resulting from their use.


10. Relationship with Shopify

Our online store is powered by Shopify, which hosts and supports our Services. All purchases are made directly with Nice Records Limited. Shopify is not responsible for any aspect of your transactions.


11. Privacy Policy

Use of our Services is also governed by our [Privacy Policy] and by Shopify’s [Privacy Policy]. By using our site, you acknowledge and agree to the use of your personal data as described in those policies.


12. Feedback

Any feedback you submit to us (reviews, suggestions, etc.) may be used by us for promotional or operational purposes. By submitting feedback, you grant us a perpetual, royalty-free license to use and display it.


13. Errors & Omissions

We reserve the right to correct any errors in product descriptions, pricing, or availability and to cancel orders affected by such errors.


14. Prohibited Uses

You may not use our Services for unlawful purposes, to harm others, or to infringe on intellectual property rights. We reserve the right to suspend or terminate accounts for any violations.


15. Termination

We may terminate or suspend your access to the Services at any time. Obligations and liabilities incurred prior to termination shall survive.


16. Disclaimers

All Services and products are provided “as is” without warranties of any kind. We are not responsible for any harm or loss resulting from your use of the Services.


17. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of our Services or products.


18. Indemnification

You agree to indemnify and hold harmless Nice Records Limited and its affiliates from any claims arising from your misuse of the Services or violation of these Terms.


19. Severability

If any part of these Terms is held to be invalid, the remaining provisions will remain in effect.


20. Entire Agreement

These Terms, together with our Privacy Policy and any other policies or legal notices, constitute the entire agreement between you and us regarding the Services.


21. Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights without notice.


22. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.


23. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page and effective immediately unless otherwise stated. Continued use of the Services after changes indicates acceptance.


24. Contact Information

Questions about these Terms?
Contact: info@nicerecords.co.uk
Nice Records Limited
Company No. 13368652
Registered Office: 2 Manor Farm Court, Old Wolverton Road, Old Wolverton, Milton Keynes, Buckinghamshire, England, MK12 5NN